Instructor’s Perspective: Making Theory Engaging for a Diverse Audience
Pedro Garcia, who led the training, shared his thoughts on the experience:
“Delivering Load Control Training to those performing the role for many years is challenging, as previous training and experience have already developed professionals with great skills. What else can we provide for them? If we combine this with attendees from other areas of the business who have no Load Control experience, it makes for an unbalanced training—at least in theory.”
By understanding the profile of attendees and finding common ground, Pedro was able to create a dynamic and engaging learning experience.
“I find it quite satisfactory to understand the attendees’ backgrounds and build the training experience from there—getting the most experienced to share their knowledge to enrich others while also exploring areas they may not have had much exposure to, keeping their interest and engagement.”
A key factor in the success of this training was the mix of CLC professionals and colleagues from related departments, which led to valuable cross-learning opportunities.
“During these courses provided to Luxair, I have encountered the correct blending of CLC professionals and other related departments, which has had a positive impact on the training experience. The feedback obtained during the day-by-day delivery of the training has been highly positive. The experienced professionals get that extra knowledge, while those learning for the first time find a direct relation to their parallel activities.”
“Kudos to Luxair for the organisation and enabling us to help them to make a real difference!”
